Artificial Intelligence’s Impact on the Job Market

Advances in predictive analytics and generative AI, as well as AI voice assistants like Siri and Alexa, have revolutionized the world.  Artificial intelligence is altering the way we work, play, and live. Let’s look at how developments in AI technology affect the labor market and the nature of the future of work.

The work market is being significantly impacted by AI. According to “The Future of Jobs Report 2020” from the World Economic Forum, AI will eliminate 85 million jobs globally by 2025. The same estimate also suggests that 97 million new roles might be created by AI. However, the jobs that AI will create will not be the same as the ones that are being lost.

AI is already being utilized, for instance, to automate tedious and repetitive operations like data entry and processing. Therefore, it is likely that in the future, professions requiring these talents will be automated. However, it is less likely that soon, vocations requiring human abilities like creativity, empathy, and problem-solving will be replaced by robots. But these vocations will also be affected as AI develops. The good news is that AI will improve these positions and elevate those requiring creativity, empathy, and problem-solving to a whole new level, opening opportunities that have never been needed before. 

The job market

UPS has successfully incorporated AI into its operations. The multinational shipping and logistics corporation has been using AI to streamline its delivery routes and save millions of dollars. UPS has drastically decreased the amount of time and distance their delivery trucks travel by using AI to monitor variables like traffic, weather, and package volume. They have not only saved money as a result, but their carbon footprint has also decreased.

The emergence of new markets and commercial paradigms is another way AI is changing employment and the labor market. For instance, the development of self-driving cars has sparked the emergence of new businesses that rely on autonomous vehicles, like delivery services and ride-hailing services. This has generated new work prospects for those with skills in data and software engineering.

7 Ways How AI is Transforming the Job Market

Automation of repetitive work: The automation of repetitive tasks is one of the most significant effects of AI on the labor market. This can involve activities like entering data, making appointments, even interacting with customers. Businesses may experience an increase in efficiency and cost savings because of automation, but it also implies that occupations that previously required human labor are now carried out by machines.

Opening new doors: New work opportunities are being created, despite the fact that AI may be replacing some tasks. Businesses will require professionals who can design, implement, and maintain these systems as they adopt AI technology. Data scientists, AI engineers, and machine learning engineers are examples of positions required.

Changes in the skills needed: As AI technology spreads, certain jobs will demand different talents. Jobs that traditionally required manual labor, for instance, may now call for more technological abilities, including programming and data analysis. As a result, people will need to retrain and acquire new skills to compete in the employment market.

Increase in soft skills demand: Demand for soft skills will rise as AI replaces many repetitive tasks; the positions that remain will call for more creativity and critical thinking. Soft skills like teamwork, communication, and problem-solving will therefore be in higher demand.

Job displacement: As AI is used more and more, some jobs will become redundant. This may include easily automatable tasks like data input and customer support. Workers in these sectors may experience unemployment because of job relocation and may need to undergo retraining.

Impact on wages: One way that AI is changing the employment market is by causing salary stagnation or even wage declines. The demand for human labor in various fields declines as AI replaces specific functions, which lowers salaries.

Impact on the gig economy: People who work freelance or temporary jobs are considered part of the gig economy, sometimes referred to as the gig workforce. There is less of a need for human workers in these fields because many gig jobs will be automated.


The impact of AI on the workplace has already started, and this tendency will continue. While AI has the potential to automate several tasks and increase worker productivity, it also opens new job prospects. To remain competitive, businesses must be aware of these trends and modify their strategy as necessary.  Businesses will need to upgrade their technology and change the way they do business. This can entail employing new personnel with abilities like machine learning and data analysis or retraining current employees to operate with AI.

In summary, AI is significantly changing the work economy. The influence of AI is extensive, ranging from changes in the skills needed to the automation of monotonous work. To remain competitive in the labor market as AI develops, it’s critical for workers to be informed and take charge of their upskilling and retraining.