How to choose the perfect ISP? Things to consider before choosing your next ISP for your home office.

As remote work becomes the new norm, the internet has become the essential infrastructure for many people setting up their at-home workplace. However, finding a reliable, consistent internet service provider can be tiresome for those who never went shopping for one before.  The requirements one might have for their internet in their home-office should correlate with their choice of ISP. In this article, I will go over the basics of what you should be looking for when picking your ISP.

What type of connection do they offer?

The type of connections an ISP offers vary and the kind of connections you can get depends on where you live. Universally, however, for the fastest internet speeds, a fiber connection is the best choice. However, if given the choice, and you are on a slightly tighter budget, then I’d recommend getting a copper connection. The difference between a copper and fiber broadband connection is largely with copper connections being less secure overall and more prone to data breaches. However, if your household is small, the differences are almost unnoticeable. The general rule-of-thumb is if your job requires a stable, fast internet connection, like constant Zoom meetings, etc., then a fiber broadband connection is your best choice. If your remote workplace doesn’t require hyper-fast internet speeds, you won’t be missing out on a lot by having a copper connection.

Data Rollover

The ISP provider you choose should have a data rollover scheme of some sort. Without a data rollover, the data in your cap that you don’t use by the end of the month won’t be deducted from your next month’s bill. This is good for saving money and is also useful for those who travel a lot. ISPs that offer some sort of data rollover plan tend to offer lucrative agreements that pause your plan if you ever decide to go on vacation for a month or longer. These are things to consider when setting up an at-home workplace for frequent travelers.

Modifications and Hidden Costs

When deciding upon the ISP for your home-office workstation, knowing about the hidden costs that are calculated in your bundle is important. Depending on the ISP’s terms of condition, you can modify your plan so these hidden costs can be avoided. For example, when changing over to a new plan, ISPs often charge for something as simple as a wire change. However, if you tell your ISP that you can install the wiring yourself, it can save hundreds of dollars down the line and eliminate the often hidden fees associated with your plan.

Know Your ISP’s Data Ceiling

This goes hand-in-hand with the “hidden ceiling” that many ISPs unlimited plans offer. Thanks to the fair usage policy, if a user exceeds the download cap of the plan, then there can be a slow-down of your service to compensate for others. So, if you value consistent, fast internet speeds throughout your entire service, then it’s important to know when these slowdowns might occur.

Customer Support

Doing adequate research on the customer support history of your prospective ISP is important.  All internet connections go down from time-to-time; however, getting it back up immediately is crucial for anyone working permanently at home.

Remote work consists of unexpected calls and constant meetings throughout the day. Offering a reliable support service to deal with any internet woes can save your job. Looking through the various ISP user reviews on Reddit, Google, and Quora can save you months of frustration down the line.

Ultimate Productivity

The internet has proven to be an increasingly important entity in people’s daily life throughout the years, and thanks to the pandemic the previous sentiment has increased tenfold. Now more than ever, people need the internet, not just for entertainment, but for their livelihood. Whether it’s through freelance, remote work, and artistic purposes, having a reliable ISP is important for the new age of virtual workers.

Laptop screen webcam view multiracial businesspeople involved in group videocall