VOIP: the technology finally taking off thanks to Covid-19

Among all the chaos of 2020, one of the most damning obstacles businesses faced this year is handling Covid-19. The pandemic brought the cubicle home for many white-collared workers all over the world. The pandemic accelerated the at-home workplace by 5-years as major-corporations begin sending their employees to work at home, and as of now, it seems this can become permanent. Many workers, especially in the USA have even considered moving back to their home country to works thanks to the incredible amount of flexibility their companies are now offering. This new “trend” has surged the popularity of VOIP communication systems for businesses. Here is why:

VOIP systems have existed since the dawn of the internet, however, they have never reached superstardom outside of large-sized/medium-sized enterprises. However, with the recent restricted travel and more people embracing working at home VOIP is much more than a “fad,” it is now. VOIP is a more cost-effective way of making long-distance calls in contrast to cellular phones. As you might know, in recent years, IoT (internet of things) has pushed the internet into every facet of our lives, and it is only right for our cellular phones to adopt the power of IoT. Why?

It saves money

Face it; overseas phone calls costing $0.60 an hour can quickly run through a company’s budget; especially if the company makes overseas calls frequently. In a highly globalized world and, thanks to Covid-19 making travel harder than ever before, companies will need VOIP now more than ever. VOIP is cheaper than cellular networks by a long-shot and is fixed at a rate, unlike cellular networks that charge as you go, VOIP charges are consistent.

Better quality

5G technology is among us. 5G technology is opening a plethora of new opportunities for people and employers alike. With lightning-fast speed, phone calls using VOIP technology with be clearer than ever before. The days of poor voice-audio quality are over, thanks to 5G’s slightly shorter wavelength that makes sending information faster. 5G’s technology integrated into the back end of the internet will not only help call audio, goodbye audio lags, but it will likely affect industry giant apps like Zoom who has special features that utilizes VOIP.

It’s scalable

Here is a buzzword for you, ‘scalable.” While the word might seem like a scheme nowadays, thanks to its overbearing usage, it’s one of the best features of using VOIP. No matter how many more lines are connected, for the most part, many companies that offer VOIP services offer consistent charges. It’s perfect for any new startup that wishes to have multiple connections both onboard and overseas.

It’s good for positioning

If you want your company to have an international presence; VOIP is a no-brainer. In a globalized world- that has become even more globalized thanks to the pandemic- being an international company is a must. If you want to position your company as a future powerhouse in an increasingly digitalized world then this is great for positioning.

SME companies are often left out in the transatlantic business opportunities due to expensive cellular rates that surge for multiple party calls. However, it’s difficult to gain a strong multinational foundation without speaking with customers no matter where they are.

VOIP is a cost-effective, easy-to-operate convenient communication solution that can benefit any company that wishes to thrust their company into the 21st century. Among changing times, one feature seems to remain consistent in this new century: the internet. No matter the situation, global circumstance, or a once-in-a-lifetime pandemic, the internet has worked consistently. It is arguably one of the most reliable entities in our life and it only makes sense to incorporate it into how we speak to each other. VOIP is an essential communication tool for any business and, it is as important as it was then as it is now amidst the COVID-19 pandemic.